Microcredentials

At TSOM, we offer a wide range of microcredentials designed to elevate your skills and knowledge in business, hospitality, and tech. Whether you are looking to deepen your understanding of computerized accounting, explore the dynamics of organizational behaviour, or master digital marketing strategies, our diverse courses provide practical, hands-on learning experiences tailored to meet the demands of today’s competitive job market.

 

Browse our list of microcredentials below and start your journey toward a rewarding future today.

The microcredentials below are part of the Business programs

Business Decision Making

Happy Student working on laptopThis course provides you with the opportunity to develop techniques for data gathering and storage and will give you an understanding of the statistical tools available to create and present useful information in order to make better business decisions. You will use current technological tools to produce and analyze information.

Also, during your course duration, you will gain access to Perlego, a digital library that offers readers unlimited access to over 1 million academic, professional and non-fiction eBooks.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July, November
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Business Environment

""The aim of this course is to provide you with an understanding of different organizations, the influence of stakeholders and the relationship between businesses and the local, national and global environments. As part of this course, you will also consider how different market structures shape the pricing and output decisions of businesses, as well as other aspects of their behavior.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, July, September
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Business Ethics

""The aim of this course is to introduce the concept of business ethics and to examine its relevance when considering business objectives and responsibilities.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, September
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Business Work experience

""This course provides students with practical insights into workplace practices and the skills required to thrive in professional environments. Students will engage in research and analysis of real-world business challenges, culminating in the creation of a comprehensive management report. Through activities such as conducting interviews, maintaining reflective practice journals, and presenting findings, students will develop essential skills in research, communication, teamwork, and problem-solving. The course emphasizes the integration of theoretical knowledge with practical application to prepare students for success in their future careers.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, September
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Fundamentals of Business Communications

happy Students smiling on campusThis course will help you develop and enhance your written, verbal, interpersonal communication skills, time management skills and presentation techniques, to ensure success in any business environment. You will also learn to use Microsoft Office to help you operate more efficiently and be more productive.

Additionally, it Includes “Coaching & Feedback”, “Culture of Feedback”, “Storytelling & Communication” and “One-on-One Meetings” courses from “Manage the Salesforce Way” trail by Trailhead.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Human Resources Management

Smiling students posing for pictureThis course offers a comprehensive understanding of Human Resource Management (HRM), focusing on the essential strategies required to attract, develop, and retain talent that aligns with an organization’s goals. Throughout the course, you will explore key HR functions, including recruitment, employee selection, training and development, performance management, and compensation strategies. Emphasis is placed on how to align HR strategies with business objectives, as well as understanding the legal and ethical considerations that impact HR decisions.

Through practical applications, case studies, and real-world examples, students will develop critical skills to manage and lead people effectively in ever-evolving business environments.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Information Management

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The aim of this course is to show how communications, knowledge and information can be improved within an organization by making better use of IT systems.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, July, November
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Introduction to Marketing and Branding

""

This course is designed to provide you with the skills to build a customer profile and analyze the digital market. The course will enable you to understand the principles of digital advertising, the key elements of branding and competitive analysis.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, September
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Marketing Principles

""This course will provide you with an understanding of concepts and principles that underpin the marketing process. You will explore the impact of the marketing mix elements on marketing decision- making and develop strategies based on the marketing objective.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, September
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Managing Financial Resources

Student working on laptop with headphones The Managing Financial Resources course is designed to provide you with a comprehensive understanding of how to access financial sources for your business and the skills necessary to assess the business environment, interpret financial statements, and use financial information for decision-making. In the first part of the course, you will explore various types of financial resources available to businesses, including loans, equity funding, and grants. The second part will focus on how to analyze financial statements, including the balance sheet, income statement, and cash flow statement, to assess a company’s financial health and make informed business decisions. You will also learn how to utilize financial data to support strategic business planning. By the end of this course, you will have a thorough understanding of how to manage business finances, assess funding options, and apply financial information to drive decision-making.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Operations Management in Business

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This course will provide you with an understanding of the role and importance of operations management (OM) in the efficient and effective production of goods and services.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, July, September
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Organizational Behaviour

""

This course aims to provide you with an understanding of individual and group behavior in organizations. You will examine current theories and their application in managing behavior in the workplace. You will also explore mechanisms for effective teamwork and the impact of technological innovations in organizational behavior.

Additionally, it Includes “Great Management”, “Trust and Influence”, “Salesforce Ohana Culture”, “Organizational Alignment (V2MOM)”, “Engagement & Retention”, “Accountability & Delegation” and “One-on-One Meetings” courses form “Manage the Salesforce Way” trail by Trailhead.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Principles of Accounting

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Emphasis will be placed on analyzing and recording business transactions using the rules of double-entry bookkeeping. In addition, you will learn to adjust journal entries and everyday transactions for both service and retail businesses and learn how these are recorded, coupled with the preparation of basic financial statements.

This course also provides a practical introduction to computerized accounting. You will learn to set up a computerized accounting environment and to convert a manual accounting system to a computerized one. You will work with a variety of business simulations, providing hands-on experience with all aspects of work transactions in the general, payables and receivable ledgers.

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Project Management

""

The aim of this course is to provide an understanding of different organizations, the influence of stakeholders and the relationship between businesses and the local, national and global environments. In this course you will consider how different market structures shape the pricing and output decisions of businesses, as well as other aspects of their behavior.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, July, November
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Personal and Professional Development

Students discussion

The Personal and Professional Development course is designed to help you develop the skills, mindset, and confidence necessary to thrive in your career. Through a blend of self-assessment, practical skill-building exercises, and reflective practices, this course will guide you in understanding your strengths, identifying areas for growth, and creating an actionable plan for continuous development.

You’ll explore a range of essential skills, including communication, time management, and transferable skills, and learn how to apply them in the context of your personal and professional goals. The course will also emphasize the importance of self-managed learning, lifelong learning, and how to cultivate a growth mindset that fosters ongoing career success. By the end of the course, you will have developed a clear plan for achieving your personal and career aspirations and be equipped with the strategies and tools to manage your ongoing development.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: September
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Research Project

""This course equips students with the skills to design and conduct independent research relevant to the hospitality and tourism industry. Students will develop research proposals, use data collection and analysis techniques, and critically evaluate findings. Emphasis is placed on presenting data-driven recommendations and producing professional research reports.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, July, September, November
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

The microcredentials below are part of the Technology programs

Campaign Management, Regulations and Compliance

Person on the computer system

This course is designed to equip you with essential skills in digital campaign management and the tools needed to execute and analyze successful campaigns. You will gain hands-on experience with popular tools, such as LinkedIn, graphics software for quick editing, and social activity management and analysis software. In addition to practical skills, you will explore the regulatory and compliance standards that govern digital marketing, ensuring your campaigns are not only effective but also legally compliant.

Through this course, you’ll learn how to navigate the complexities of digital marketing while adhering to industry regulations. By the end of the course, you will have developed the technical and regulatory knowledge to run ethical, data-driven marketing campaigns that align with industry standards.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $1200
Fees $160
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Computer Networks

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This course will review the structure of personal computer basic concepts in data communications, the 7 layers model, working with SERVER 2016, remote and direct access as well as Virtual Private Network (VPN).

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $1200
Fees $160
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Copywriting

Smiling students studying

In this course, you will get hands-on experience writing web content, including how to write blogs, posts, newsletters, emails, landing pages, display ads, Facebook ads, native ads, and website content. The course covers the essential principles of effective copywriting, from crafting compelling headlines to writing persuasive calls-to-action (CTAs) and optimizing content for both user engagement and SEO. By the end of the course, you will have a portfolio of written work for various online formats and be prepared to meet the content needs of diverse clients or your own business.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $1200
Fees $160
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Data Design

""

This course is designed to provide you with the skills to enhance the quality and usefulness of data analytics by starting with the intended outcomes.

The course will enable you to consider the information an organization wants to gain from data analytics. This will give you the skills to select the most appropriate data collection method, design deployment approaches, implement data collection techniques and revise instruments and systems to be developed.

This course incorporates automated data collection as well as traditional methods to enable the development of methodologically-sound approaches. Throughout the course you will be given access to the Amazon Web Services (AWS) virtual environment where you will be able to complete additional assignments and earn micro-credentials.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $1200
Fees $160
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Data Visualization and Interpretation

Person with laptop, notepad, water bottle

The Data Visualization and Interpretation course is designed to enhance your ability to present complex data in a visual and easily understandable format, empowering you to make more informed decisions. This course, partnered with the Data Handling and Decision-Making course, focuses on developing your skills in presenting data findings through various types of charts and graphs, helping to make data more accessible to both specialists and non-specialists.

Throughout this course, you will learn the best practices for using graphs and charts and gain hands-on experience with specialized data visualization tools such as Tableau, Qlik Sense, and D3. You will discover how data visualization can shape decision-making by communicating key insights clearly and effectively. The course is structured to help you build visual data presentation skills that will impact your organization’s strategy and decision-making processes.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $1200
Fees $160
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Google SEO

""

In this course, you will learn about the internet and search engines. You will learn to review concepts and processes on the Internet, the meaning of a domain, how to purchase a domain and assess differences in URL extensions, storage servers and FTP files. This course will also focus on how search engines work and what factors influence website promotion (content, seniority, links, load times, Google spiders, negative SEO).

You will also learn about Online Reputation Management (ORM) and you’ll learn how to manage information presented on the internet (on the brand or product), while analyzing well-known cases on the subject.

Another concept covered during this course is market research and keywords. You will learn to identify trends and write customer reports about keyword research tools including keyword research practice and you’ll learn to manage the results.

Additionally, you will learn about optimization, including developing your familiarity with common errors and referrals, site accessibility to search engines and code testing, site structure testing tools and site content testing tools. You will practice site optimization testing and build a full optimization report.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $1200
Fees $160
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Hackathon

 Coders discussing about source code compiling

The Hackathon course offers an immersive experience in managing and synchronizing complex cyber events, including those within Security Operations Centers (SOC), Network Operations Centers (NOC), Internet Service Providers (ISP), and Managed Security Service Providers (MSSP). This hands-on course will help you develop skills in crisis management, disaster recovery, business continuity, and cyber-attack prevention. By analyzing real-world cyber-attacks and engaging in practical lab work, this course prepares you to tackle cyber threats effectively and manage security incidents at various levels of an organization.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $1200
Fees $160
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Introduction to Cybersecurity

""This course is designed to give you basic knowledge of the cyber world. This course will enable you to understand the principles of cyberattacks, the darknet, hackers’ motivations and various advanced technologies.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $1200
Fees $160
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Penetration Testing

Man on the phone

The Penetration Testing course introduces you to the essential skills and techniques needed to conduct penetration tests and build the necessary infrastructure for testing the security of systems and networks. You will gain practical knowledge of the tools, hardware, software, and network infrastructure required for penetration testing, as well as how to simulate cyberattacks to identify vulnerabilities. This hands-on course will teach you how to assess security weaknesses and strengthen defenses by effectively applying penetration testing methodologies. By the end of this course, you will be prepared to implement penetration testing strategies to protect systems and networks from potential cyber threats.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $1200
Fees $160
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

The microcredentials below are part of the Hospitality programs

Customer Service

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The aim of this course is to provide a better understanding of what customer service is and how this can provide a quality product or service that satisfies the needs/wants of a customer. It also emphasizes effective communication skills in customer relations and services and you will learn how to deal with various customer-related situations.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, September
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Facilities and Operations Management

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This course provides an in-depth understanding of the operational and management aspects of facilities in the hospitality and tourism industry. Students will learn about housekeeping, maintenance, engineering, and systems management, emphasizing safety, security, and sustainability. The module focuses on optimizing space, environment, and services to enhance business effectiveness, while exploring emerging trends and technological advancements to meet industry challenges.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Food and Beverage Management

Person on phone

This course provides a thorough understanding of the operational aspects of food and beverage management, focusing on how to cater to an international clientele across various types of establishments. You will learn about the origins of food and beverage, as well as the key factors involved in meeting customer needs and delivering exceptional dining experiences. The course covers essential topics such as menu planning, service standards, and effective operations to ensure customer satisfaction in food and beverage settings.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Food and Beverage Operations

""

The aim of the Food and Beverage Operations course is to provide an understanding of the operational aspects behind this and how to cater to an international clientele in a range of establishments, in order to encourage an appreciation of the origins of food and beverage and to understand the various factors involved in meeting customer needs.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, September
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Food Sanitation, Safety and Health

Person with bodysuit in research facility

This course focuses on the supervisory aspects of food hygiene, safety, and health in the hospitality and food service industries. It equips supervisors with the knowledge and skills required to ensure that all staff operate in a safe, hygienic, and efficient manner. The course covers key aspects of current legislation, good practices, and the essential health, safety, and food safety issues that are vital for maintaining high standards in food service operations.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Front Office Operations

Person on the iPad explaining

The Front Office Operations course introduces you to the systems and procedures required for efficient front desk office operations in the hospitality industry. You will develop skills in reception procedures, customer service standards, and key legal regulations. The course covers various procedures relevant to different types of hotel outlets.

During this course, students will get access, learn and practice on innRoad, which is an all-in-one cloud hotel property management software trusted by thousands of hospitality properties worldwide.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Hospitality Accounting

Female with an iPad

The Hospitality Accounting course is designed to provide you with the essential knowledge, skills, and techniques to navigate the financial aspects of the hospitality industry. Focusing on the specific needs of hotel businesses, this course covers the core principles of accounting and financial management. You will learn how to interpret financial data, analyze performance, and use accounting information to support effective decision-making. By the end of this course, you will have a solid understanding of the financial practices within the hospitality sector, enabling you to make informed business decisions that contribute to operational success.

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Hospitality Career Readiness

Person on their tabs

The Hospitality Career Readiness course is designed to equip you with the essential skills needed to succeed in the dynamic and fast-paced hospitality industry. This course will focus on developing key competencies, including written and verbal communication, interpersonal skills, time management, and presentation techniques, all crucial for excelling in any professional environment. Additionally, you will become proficient in using Microsoft Office tools, enhancing your ability to operate efficiently and increase productivity in the workplace. By the end of this course, you will be well-prepared to navigate the demands of the hospitality industry and stand out as a professional in your field.

 

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Introduction to Hospitality and Tourism

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The aim of this module is to provide an understanding of the nature of hospitality and its products from a local and international perspective. You will get a holistic understanding of the industry, including the impacts of hospitality on destination economies, communities and fragile environments. You will be expected to take a critical perspective on the effects of hospitality on your own country and consider how hospitality can have a strategic developmental function.

 

 

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, September
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Marketing in Hospitality and Tourism

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This course provides an in-depth understanding of marketing principles and their application in the hospitality and tourism sectors. Students will explore strategies to identify customer needs, develop marketing communication plans, and maximize revenue and profitability. Topics include consumer behavior, market segmentation, and global marketing strategies.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, September
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Niche and Specialty Tourism

front desk receptionist helping Visitors

The Niche and Specialty Tourism course explores the growing and diverse areas of tourism that cater to specific interests and target markets. This course covers key segments such as gastronomic tourism, health and medical tourism, and special interest tourism, including dark tourism, sports tourism, and extreme tourism. Through a detailed examination of these niche segments, students will learn how to identify market trends, design tourism products, and apply strategies to cater to specialized consumer needs. By understanding the drivers behind niche tourism, students will be equipped to navigate this increasingly important area of the global tourism industry.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Organizational Behaviour in Hospitality Industry

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This is an introduction to the basic concepts and topics in organizational behavior (OB). This module focuses on OB at three levels: individual, interpersonal and collective. At the individual level, you will cover decision-making, motivation and personality; at the interpersonal level, you will cover power, influence and negotiations. Finally, the course will move to the collective level where you’ll look at groups and managing change.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, September
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Resort Management

front desk receptionist discussion the arrangements

The Resort Management course provides students with a comprehensive understanding of the functions and principles that guide the resort and cruise sectors. Covering a wide array of topics such as quality management, operational strategies, revenue pricing, sustainability, and marketing, this course explores the intricacies of managing resort businesses. Students will gain insights into key management concepts, including performance control systems and legal considerations, as they prepare to manage resorts efficiently and profitably. By examining different types of resorts and analyzing their operations, this course equips students with the skills required to thrive in resort management roles.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: July
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Trends & Issues in Hospitality and Tourism Industry

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This course examines emerging trends and critical issues in the hospitality and tourism industry, focusing on socio-cultural, economic, and technological impacts. Students will explore topics such as sustainability, globalization, climate change, corporate social responsibility, and the challenges faced by the industry. By analyzing current practices and innovative strategies, students will develop the skills to address industry challenges and contribute to its sustainable growth.

 

Course Duration 6 weeks
Total hours of instruction 36 instructional hours
Tuition $950
Fees $140
English Requirement EAP Level 2
(IELTS 4.5)
Start Dates 2025: May, September
Delivery Method Flexible: Hybrid (Online/In Person in Toronto) or Fully Online

Testimonials

Image of Keffani Pereira

Keffani Pereira, Diploma in Business Management Co-op – Brazil
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Image of Sundia Uehara

Sundia Uehara, Diploma in Fundamentals of Hospitality and Tourism Co-op – Japan
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Image of Caroline Souza

Caroline Souza, Diploma in Business Management Co-op – Brazil
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Image of Santiago Tabares

Santiago Tabares, Diploma in Business Management Co-op – Colombia
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