Hospitality and Tourism

Students keen on pursuing hospitality and tourism studies must meet the following program specific criteria:

Diploma in Hospitality and Tourism Management Co-op

• Have an Ontario Secondary School Diploma or equivalent or be at least 18 years of age and pass the Wonderlic test.

For non-native English speakers:

• Successful completion of TSoM EAP Level 4 or;
• Have the required IELTS 5.5 score or equivalent or;
• Pass the TSoM English Assessment (written on site or online with an exam invigilator)

For more information on English language requirements, please see English Proficiency page.

Diploma in Fundamentals of Hospitality and Tourism Co-op

• Have an Ontario Secondary School Diploma or equivalent or be at least 18 years of age and pass the Wonderlic test.

For non-native English speakers:

• Successful completion of TSoM EAP Level 2 or
• Have the required IELTS 4.5 score or equivalent or
• Pass the TSoM English Assessment (written onsite or online with an exam invigilator)

For more information on English language requirements, please see English Proficiency page.

Advanced Diploma in Hospitality and Tourism Management Co-op

• Have an Ontario Secondary School Diploma or equivalent or be at least 18 years of age and pass the Wonderlic test

For non-native English speakers:

• Successful completion of TSoM EAP Level 4 or
• Have the required IELTS 5.5 score or equivalent or
• Pass the TSoM English Assessment (written onsite or online with an exam invigilator)

For more information on English language requirements, please see English Proficiency page.

Certificate in Customer Service Excellence Co-op

• Have an Ontario Secondary School Diploma or equivalent or be at least 18 years of age and pass the Wonderlic test.

For non-native English speakers:

• Successful completion of TSoM EAP Level 3 or
• Have the required IELTS 5 score or equivalent or
• Pass the TSoM English Assessment (written onsite or online with an exam invigilator)

For more information on English language requirements, please see English Proficiency page.

Computer use expectation

In order to successfully progress at Toronto School of Management (TSoM), it’s recommended that each student has access to a personal computer or laptop. TSoM offers access to computer labs on-campus, but availability cannot be guaranteed, and some program software may not be available on all open access computers.

TSoM also offers students discounted laptops and desktop computers through our partner, CDW Canada. Should you be interested in purchasing one upon your arrival in Canada, please contact the activities and accommodation co-ordinator, Josh Antinolfi at josh.antinolfi@TorontoSoM.ca.

Hospitality courses in Toronto will help you launch your career in the hospitality sector by enhancing your skills in the following areas:

• Organisational skills – Hospitality and tourism requires you to accomplish tasks in a fast-paced environment ensuring that all requests are met on time. This requires excellent organisational skills where you can plan and strategies operations without missing out on any important detail. 
• Attention to detail- There is little to no room for mistakes in the sector of hospitality and tourism and you are continuously supervised to ensure you deliver your to your best ability. Attention to detail should therefore be second nature to you, ensuring that you give your 100 and 10 per cent to the job at hand. 
• Communication skills- Exceptional communication skills are pivotal to this sector as you will encounter new customers each day and confidence approaching them, and their issues is of high value in this field.
• Customer service – Linked to the previous skill is the ability to impress your customers. You need to understand the needs of customers, ensuring they have a positive experience at your establishment.
• Time-management skill - Time is of great value in the hospitality and tourism sector and you have to ensure that you stick to a schedule and finish each task within its specified time limit. 

The hospitality and tourism industry offers a wide career scope with jobs ranging from entry to managerial level. Here is a list of roles that you could consider:

• Hotel manager- This role involves you supervising daily operations within the hotel and ensuring staff are performing their duties effectively. You have to plan and monitor each task and play the role of a central figure of reference for both staff and customers.
• Travel agent- Travel agents are responsible for booking trips abroad and provide valuable information and guidance on new locations, holiday activities, affordable hotels, flight booking and more. 
• Executive chef- For those with exceptional culinary and management skills, this is the ideal job role for you. In addition to cooking delicious meals, the job requires creating menu plans, managing kitchen staff and supervising their activities, ensuring surplus is properly used and more. 
• Event organiser- From selecting the venue to planning the event, negotiating with vendors and managing budget, the role of event organiser comes with a variety of responsibilities. 
• Tourism officer- The job role is a unique blend of marketing, public relations and management with responsibilities ranging from managing finances and supervising staff to making business plans and preparing promotional material.

You can apply in 4 easy steps:

1. Call us to get in touch with a student advisor
2. Have all your questions answered
3. Discuss program details and other related information
4. Enroll with TSoM and start your program

Students keen to study their preferred blended program can choose among the following start dates.

• September 8, 2020
• November 2, 2020
• January 4, 2021
• March 1, 2021
• May 3, 2021
• July 5, 2021
• September 7, 2021
• November 1, 2021

Students pay their fees online via PayMyTuition, debit card, bank wire transfer, money order, certified cheque or bank transfer.

1. What skills can I gain from the hospitality and tourism program?

The program will give you theoretical and practical expertise on a range of skills which will include business acumen and soft skills. You will learn effective management, customer service, industry awareness and a plethora of transferable skills such as communication, multitasking, time-management, organisational skills and much more.

2. Can I apply for managerial posts after the program?

Our advanced diplomas prepare you for managerial positions by training you to take up leadership roles through effective techniques and an in-depth understanding of the industry. You get to learn from industry experts and get hands-on experience through the co-op learning model. Students who pursue this program are introduced to Oracle Hospitality, an advanced cloud-based platform which equips them to be technologically efficient to succeed in managerial roles. This puts you ahead of the competition and gives you an added advantage when applying for more senior job roles in the hospitality and tourism domain.

3. What job roles can I opt for after completion of the program?

TSoM offers a variety of programs in the field of hospitality and tourism, each one preparing you to pick from a multitude of job roles based on your personal interest. Some popular job roles in this industry include: restaurant manager, guest relation officer, food and beverage server, marketing assistant, front desk manager, business and marketing analyst, event organiser, hotel manager or sales associate.