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Toronto School of Management
22 College Street Suite 300 Toronto M5G 1K2 Toronto
+1 416 800 2204 info@torontosom.ca


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Hospitality & Tourism

Diploma In Hospitality And Tourism Management Co-op Diploma in Fundamentals of Hospitality and Tourism Co-op Advanced Diploma In Hospitality And Tourism Management Co-op

Diploma in Fundamentals of Hospitality and Tourism Co-op

This two-year Diploma in Fundamentals of Hospitality and Tourism Co-op Program will provide you with the skills to aim for an entry level qualification in the field of hospitality and tourism management, helping you to:

  • Gain specialist knowledge within all areas of hospitality and tourism from a national and international perspective
  • Realize the meaning of providing a five star service in order to satisfy the needs of your customers
  • Learn about basic marketing concepts and terms as well as aspects of food hygiene and safety
  • Practice skills valued by all industries, no matter what role you’re in– soft skills and hard skills. You will also learn about the varied terminology for this industry
  • Discover financial knowledge in order to successfully analyze and interpret financial records for account keeping
  • Navigate job hunting and interviewing as well as helping you to uncover the importance of professional conduct.

QUICK FACTS

DurationFull-time:
Academic: 42 weeks in-class with 30 weeks co-op
Total length: 94 weeks including scheduled breaks

Start DateJanuary, March, May, July, September, November

Fees$12,495 CAD
Final Price (Special Promotion)*
$9,000 CAD international students
$3,540 CAD domestic students
*Valid until November 2019 intake. Price excludes books ($500 CAD) and International Student Administration Fee ($500 CAD)

Program Modules

You will have at least 630 guided learning hours, followed by 600 practicum hours in an established hospitality establishment in Canada.

Your work placement will help you apply the theories you learn to practical business situations and we help you secure your work placement by sending you for interviews.

The modules are:

1. Introduction to Hospitality and Tourism
The aim of this module is to provide students with an understanding of the nature of hospitality and tourism products from both local and international perspectives. It will ensure students acquire a holistic understanding of the hospitality and travel industry including the impacts of hospitality on destination economies, communities and fragile environments. Students will be expected to take a critical perspective on the effects of hospitality and tourism on their own country, and how hospitality and tourism can have a strategic developmental function.

2. Food and Safety Management
The aim of this module is to provide students with understanding of workplace safety, food handling, responsible alcohol serving, hazardous materials and first aid. Upon completion of this module students will be awarded with WHMIS, Food Handlers Certificate, Smart Serve Certificate and First Aid Certificate

3. Academic & Professional Enhancement Skills in Hospitality and Tourism
The aim of this module is to provide students with basic knowledge of how to present yourself within the Canadian business environment in appropriate manner. In addition, this module will teach students a foundation of soft skills that are required to be successful in modern business world.

4. Introduction to Customer Service
The aim of this module is to introduce students to what customer service is and how to provide a quality product or service that satisfies the needs/wants of a customer. It also emphasizes the effective communication skills in customer relations and services and learn how to deal with various customer- related situations, which is also an integral part of tourism and hospitality studies.

5. Accounting Fundamentals for Hospitality and Tourism
The aim of this module is to provide students with the knowledge of fundamental accounting in the hospitality and tourism sector. Also, it provides knowledge regarding critical industry KPI and how it’s calculated.

6. Introduction to Marketing in Hospitality and Tourism
The aim of this module is to provide students with an understanding of the fundamental marketing concepts and its implications in hospitality and tourism. This module will facilitate the student to understand the marketing contexts in a better manner in order to help achieve the organizations’ goals and objectives.

7. Job Search Preparation and Post Placement Study
The aim of this module is to provide students with understanding of current labor market needs as well as providing you with guidance and strategies to gain your desired job.

8. Work Placement

At the conclusion of the program, students are required to complete 600 hours of work placement in suitable business environment. Appropriate business sectors for placement would include hotels, restaurants, bars, clubs and resorts.

Activities performed will vary depending on the work placement site, however, key responsibilities of each student includes being supervised by a placement host at all times, observing all workplace and school safety and security procedures, dressing appropriately for the experience, interacting with staff respectfully, courteously and enthusiastically, learning about the work environment, and participating in the daily routine as required.

The work placement is part of students’ educational development. This enables theoretical learning in the classroom to be applied to practical learning situations and encourages application of theory and knowledge in appropriate context.

Students will be sent for interviews to secure their placement and must complete their practicum and submit their placement report to be considered a graduate.

Admission Requirements
  • Ontario Secondary School Diploma or Equivalent * or Mature student **
  • Age 18 or older
  • IELTS of 4.5 or equivalent for Non-native English speakers 

*A transcript, diploma or certificate from another country is considered equivalent to an Ontario high school diploma if assessed at an Ontario OSSD level by a recognized assessment service.

 

See the pre-approved recognized assessment services below:

  • World Education Services- wes.org
  • University of Toronto, School of Continuing Studies, Comparative Education Service – learn.utoronto.ca/ces
  • International Credential Assessment Service of Canada- icascanada.ca

** Mature students must be at least 18 years of age and pass a Wonderlic Scholastic Level Exam.

Assessment Method

You must successfully complete all eight modules to be awarded the TSoM Diploma in Fundamentals of Hospitality and Tourism Co-op.

The assessment of each module consists of:

  • Individual Assignment or Class Test: 50%
  • Final Examination: 50%
  • Placement Report for Work Placement: 100%

Grade

Percentage

Pass

P

50%-100%

Fail

F

0-49%

Work Placement: Complete/Incomplete

C/I

 


Upon completion of this program, you will be awarded a TSoM Diploma in Fundamentals of Hospitality and Tourism Co-op.If you do not pass, you can re-enroll in the course and re-take at the next available sitting.

Career Opportunities

Graduates of this course will be able to aim for roles in multinational companies, including positions such as:

  • Guest Service Agent
  • Reservation Clerk
  • Room Clerk
  • Server
  • Bartender
  • Assistant Server
  • Barista
  • Travel Counsellor
  • Travel Information Agent
  • Visitor Information Counsellor
  • Banquet Server
  • Food and Beverage Server
  • Front Desk Agent
  • Bell Desk Attendant
  • Host/Hostess
  • Customer Service Representative
  • Corporate Travel Consultant – Trainee
  • Tourism and Hospitality  Social Media Coordinator
  • Event Personnel
  • Jr. Tour Guide
  • Visitors Centre Officer
play-buttom-torontosom
TSoM Faculty - Mario Poto, Hospitality & Tourism
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TSoM Faculty - Aseemjyot Singh - Hospitality & Tourism

QUICK FACTS

DurationFull-time:
Academic: 42 weeks in-class with 30 weeks co-op
Total length: 94 weeks including scheduled breaks

Start Dates January, March, May, July, September, November

Fees$12,495 CAD
Final Price (Special Promotion)*
$9,000 CAD international students
$3,540 CAD domestic students
*Valid until November 2019 intake. Price excludes books ($500 CAD) and International Student Administration Fee ($500 CAD)

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