General Business Management
This is a 34-week program designed to prepare students for a career in a variety of fields such as Marketing, Finance, Human Resources and Management.
This program is powered by Trailhead from Salesforce, Quickbooks and Perlego.
- Gain the necessary skills and knowledge to be immediately effective within today’s business environment
- Enhance your cognitive, problem-solving and critical thinking skills to communicate and operate effectively as individuals within an organization and as part of a team
- Gain knowledge about Canadian laws, regulations, and how the Canadian legal system impacts company operations from an accounting standpoint
- Learn about fundamental concepts and principles that underpin the marketing process
- Understand financial statements for different types of business, how to comply with legal and regulatory provisions, and the basic principles of group accounts
Trailhead from Salesforce is the fun way to learn. With engaging, bite-size content, Trailhead helps you gain new skills and hone existing ones. Trailhead is gamified, with assessments that demonstrate your skills, and badges and points that illustrate your progress. Trailhead is a learning experience platform—a library of educational content that you can access whenever you like. Trailhead is designed around what users need to learn, rather than around what a training department needs to teach. You can choose from various topics to learn new skills at your own pace. Salesforce continually adds content to Trailhead, so there is always something new to learn.
This program is powered by QuickBooks. You will learn how to use QuickBooks software for bookkeeping purposes. QuickBooks products are geared towards businesses of all sizes and offer on-premises account applications as well as cloud-based versions.
This program is powered by Perlego. It is a digital online library focusing on the delivery of academic, professional and non-fiction eBooks. It is a subscription-based service that offers users unlimited access to over 2,000 academic publishers and offers an impressive 600,000+ professional and academic titles across 900+ different topics and subtopics for the duration of subscription.
The program comprises 480 hours of classroom learning. In order to successfully complete the program, you will have to take the following modules:
The modules include:
1. Fundamentals of Business Communications
This module helps students develop and enhance their written, verbal, interpersonal communication skills and presentation techniques, to ensure success in any business environment. Students also develop important workplace communication skills which include communicating using MS Office, and important time management skills to help them operate more efficiently and be more productive.
2. Principles of Accounting
Emphasis is placed on analyzing and recording business transactions using the rules of double-entry bookkeeping. In addition, adjusting journal entries and everyday transactions for both service and retail businesses are recorded and coupled with the preparation of basic financial statements. This course also provides a practical introduction to computerized accounting. Students learn not only how to set up a computerized accounting environment, but also to convert a manual accounting system to a computerized system. Students will be working with a variety of business simulations providing hands-on experience with all aspects of work transactions in the general, payables, and receivable ledgers.
3. Organizational Behavior
This course aims to provide students with an understanding of individual and group behavior in organizations. Students examine current theories and their application in managing behavior in the workplace. Students also explore mechanisms for effective teamwork and the impact of technological innovations in organizational behavior.
4. Marketing Principles
This course aims to provide students with an understanding of concepts and principles that underpin the marketing process. Students also explore the impact of the marketing mix elements on marketing decision making and develop marketing strategies based on the marketing objective.
5. Financial Accounting and Reporting
In this course, students will prepare financial statements for different types of business in compliance with relevant legal and regulatory provisions and the basic principles of group accounts. Students will also use their understanding of financial statements to interpret financial statements and prepare a report based on their findings and analysis.
6. Human Resources Management
The aim of this module is to provide an overview of various functions, activities and processes of human resource management for working with and leading people to ensure organizational effectiveness. Students will explore the importance of effective human resource planning and development to manage human resources in an organization.
7. Project Management
This course introduces concepts in a team-based environment, and helps develop essential communication, negotiation, decision-making skills that are critical to effective project management.
8. Business Ethics
This course introduces students to the concepts of business ethics. Students examine the relevance of business ethics when considering business objectives and responsibilities.
- Have an Ontario Secondary School Diploma or equivalent or be at least 18 years of age and pass the Wonderlic test.
For non-native English speakers:
- Successful completion of TSoM EAP Level 4 or
- Have the required IELTS 5 score or equivalent or
- Pass the TSoM English Assessment (Written onsite or online with exam proctor)
Computer Use Expectation
In order to successfully progress through your studies at Toronto School of Management (TSoM), it is recommended that you have access to a personal computer or laptop. TSoM offers access to computer labs on campus, but availability cannot be guaranteed and some program software may not be available on all open access computers.
You must take and successfully complete all eight (8) modules in order to be awarded a Certificate in General Business Management. You are required to achieve a minimum overall grade of 50% per module in order to pass. If you fail to meet the learning outcomes and the 50% passing grade in each module, you will have an opportunity to re-take the module at the next available sitting.
The assessment of each module consists of:
- individual assignment or class test: 50%
- final exam: 40%
- participation: 10%
|Distinction (D)||75% – 100%|
|Merit (M)||55% – 75%|
|Pass (P)||40% – 54%|
|Fail (F)||0 – 39%|
|Work Placement||Complete/Incomplete (C/I)|
Upon completion of this program, you will be awarded a Certificate in General Business Management.
Graduates of this certificate can consider career opportunities under NOC 1221 which includes positions such as:
- Administration officer
- Administrative services officer
- Financial assistance officer
- Office administrator
- Operating officer
- Office services
- Sales associate
- Customer service representative
- Financial services representative