FAQs – New Students

1. What happens to my application or acceptance if my country is on the no travel list due to COVID-19?

For specific countries, TSoM will allow students to postpone their enrollment to a later start date at no extra cost until the travel ban is lifted due to COVID-19.

2. What will happen with the next intake? I applied to join TSoM; will my program go ahead?

Yes, all our programs are running as usual. Our intakes remain open.

3. What if a student can’t attend classes due to a travel ban or other reasons related to COVID-19 in their home country?

Students can defer the start of their studies to a later intake. Students should work with their agent or student advisor to request the deferral. The next intake starts in May 2020.

4. Should students, faculty, staff or visitors who have travelled to affected areas remain at home for a period of time after returning to Canada?

It is important for all travelers coming from areas under a travel health advisory for COVID-19 to monitor their health when they return to Canada. The Public Health Agency of Canada asks that you contact the public health authority in the province or territory where you live, or are staying, within 24 hours of arriving in Canada.

  • If, before you reach your destination, you have a fever, a cough or difficulty breathing, clean your hands and put on the mask provided to you. If you are in the air, immediately tell a crew member about your symptoms. If you are on the ground, immediately call the Public Health Authority in the province or territory where you are located.
  • You are also asked to limit your contact with others for 14 days starting the day you began your journey to Canada.

To limit contact with others you should:

  • Stay home (self-isolate);
  • Avoid individuals with chronic conditions, compromised immune systems and older adults;
  • Avoid having visitors to your home;
  • Wash your hands often with soap and warm water for 20 seconds, or use an alcohol-based hand sanitizer if soap and water are not available; and
  • Cover your mouth and nose with your arm when coughing or sneezing.

For 14 days, starting the day you began your journey to Canada, you should continue to watch for fever, a cough or difficulty breathing. If you have these symptoms, contact Telehealth Ontario at 1-866-797-000, or the Public Health Authority in Ontario. They will provide advice on what you should do.

More information on self-isolation is available on the Government of Canada website.